Our sustainability vision encompasses a three-pronged strategic approach that focuses on our processes, our products and our people. Initially our goals are more environmental in nature because of the critical nature of that component. Our intention throughout all of our endeavours is to maximize our customer and stakeholder value with little or no harmful impact to the environment.
Our process strategy is focused on optimizing energy consumption and seeking innovative energy alternatives; minimizing the amount of energy used to conduct our business and maximizing reuse and recycling of process waste in order to reduce waste to landfill.
Our product strategy seeks to maximize the amount of recycled or renewable content in all products. Going forward, we will work to hold our suppliers increasingly to the highest business and ethical standards in order to ensure that all imported or domestically sourced products are manufactured using fair labor standards and are packaged with re-use or recycling in mind. We are also committed to developing processes that will make it easier for customers to recycle products at the end of their useful lives.
Our people strategy promises to employ fair labor practices and encourages involvement between our employees and the communities in which they live and work. Likewise, as a company, we work to be a good corporate citizen by actively supporting and participating in these communities and those organizations that positively impact our employees, local citizens and the environment.
Stakeholder & Customer Interaction
IWCI is committed to listening, learning from and considering the perspectives and needs of those stakeholders with whom we interact in the course of business and as a corporate citizen. Our stakeholders are people, groups, organizations or systems that affect or can be affected by our Company. These include, customers, employees, communities, consumer end-users, suppliers, governments, the media, non-governmental organizations (NGOs) and reporting agencies. We have conducted a thorough stakeholder analysis, including personal interviews, in order to better understand the needs of these groups.
Our engagement with each stakeholder differs and, in some cases, is continuing to be defined. As we pursue our sustainability vision, we intend to further develop our relationship with each group of stakeholders.
Current examples of how we are engaging select stakeholder groups include:
- Employees – regular and ongoing direct communication and engagement.
- Customers – sustainable products and practices that meet the needs of our customers, as well as providing tools to educate consumer end-users of these products.
- NGOs – annual sustainability reporting.
- Government Organizations– participation and support for programs such as the New York State Energy Research and Development Authority (NYSERDA) analysis and initiative programs.
IWCI also participates in and is affiliated with numerous industry trade organizations.